Focusrite Master Output Wheel Not Active, normal?

[tg]

I'm using a Focusrite 4i4 and getting plenty of sound. However, the master output wheel on the front of the focusrite is not active.

Is that normal/working as designed? I've checked the manual, forum, and support search but see nothing about this.

I can control the output volume via the desktop app but would prefer this master output wheel on the Focusrite be active, as it is for all other uses.

Any advice or feedback on this would be much appreciated!

Setup:
Focusrite 4i4, 3rd gen
Bias FX2, Bias AMP 2
MacOS Big Sur 11.6
USB C input to focusrite