License will not come over to new computer
scave65 last edited by
My email address that is associated with my positive grid account was compromised and I closed the email address and put in a help ticket to change my account email address which was completed without any problems. My computer was also compromised with malicious software and I had to clean install Windows 10. I updated the operating system and loaded all the latest drivers. When I downloaded Bias Fx2 from my account portal and installed it without any problems. I logged in with my new credentials and my instance of Bias Fx2 will not allow me to migrate my elite license. Has anyone else seen this type of trouble with migration of license’s from one computer to another?