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    Official Response from Positive Grid Regarding ver. 2.4.4.6350 Crashing

    Desktop guitar software
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    • hxhippy
      hxhippy last edited by

      Got a response from Positive Grid regarding the application crashing when adding anything into the FX chain, this is their response:
      tldr: Revert to old version, links below, they know about the glitch and are working on it.


      Thank you for contacting Positive Grid. Your concern is well-understood and we appreciate that you bring this to our attention. Let us be of assistance. We would like to know if you are on BIAS FX 2 Desktop version 2.4.4.6350? If yes, please be informed that we've already reported this issue to our software engineering team. They will start a further investigation and will fix it as soon as possible.

      For now, please download & install the previous version of BIAS FX 2 from the links below:

      Mac Standalone

      https://dlcf.positivegrid.com/BIAS_FX_2_Mac_Standalone_v2_4_3_6250.dmg

      Mac AU_VST

      https://dlcf.positivegrid.com/BIAS_FX_2_Mac_VST_AU_Plugin_v2_4_3_6250.dmg

      Mac AAX

      https://dlcf.positivegrid.com/BIAS_FX_2_Mac_AAX_Plugin_v2_4_3_6250.dmg

      Windows 64bit
      https://dlcf.positivegrid.com/BIAS_FX_2_Windows64bit_v2_4_3_6250.exe

      Windows 32bit
      https://dlcf.positivegrid.com/BIAS_FX_2_Windows32bit_v2_4_3_6250.exe

      Let me know how it goes, I'm always ready to help. Thank you for your patience and effort!

      Sincerely,

      Faye
      Positive Grid Support

      Live Chat Service Hours:
      Monday-Sunday
      11AM-8PM EST
      https://help.positivegrid.com/hc/en-us


      @Eph @Ivity-Creat @rob_verstraaten @tim-drhfer @jspalding-nm @sjayejohnston
      (RE: Original Troubleshooting Thread)

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      • paulmclaren11
        paulmclaren11 last edited by

        This is still stuffed, majorly peefed about this, I have paid and used this software for a long time and now there are issues all the time.

        Someone please just give me a solution.

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