jbass last edited by
I purchased Riff. Downloaded Bias2 and upgraded it to Professional. I cannot get any sound except a dry, unprocessed sound. When I go to audio settings on Bias, it will not allow me to select Positive Grid USB device. It states that none is connected, even though Bias says that Riff is in fact connected (a dialogue box pops up when I plug in Riff). Support is no help and keeps referring to the instruction manuals for both which I have read and followed. I am using Windows 10 64 bit and I have Asio4All installed. So basically I cannot use any of the amp models
animex101 last edited by
Hello. Not sure if you already got the issue resolved. You will need to download the Positive Grid ASIO driver software. Here is the link: https://help.positivegrid.com/hc/article_attachments/4413373932301/PositiveGrid_RIFF_UsbAudio_v5.27.0_setup.exe
Hope this helps you if you are still having the issue.