HELP Unable to download Celestion IR Packs
lpainton68 last edited by
Hello, I just purchased the 5 Celestion IR packs and was giving no download to install them. I checked in the license and download page and its not there. I also tried checking my email but it says to go to my orders page and the order wont load either. Anyone know how to find the installer for these or if the servers are just down right now? Thanks in advance for any and all help.
Gary_Hutchings last edited by
@lpainton68 The next time you log into the "Cloud", the Celestion IR packs should automatically load from the server.
After you log into the "Cloud" through the application.
Through the application click on the "Store" button.
Once you are on the Store page, click on "Expansion Packs"
You should see your "Celestion IR Packs" listed as "Purchased"
If you see "purchased" you know they are installed, and then it is just learning the implementation process.
I have a few other IR Packs, all of the other companies had a direct download system. Positive Grid makes it part of your account log in. Like when you upgrade from "Standard" version to "Elite", the upgrade is done through your account, when you log into the software.
Hope that helps!