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    BIAS FX 2 Pro will not launch (Windows 10)

    Desktop guitar software
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    • info.studiotaylor
      info.studiotaylor last edited by

      Hello,
      I have purchased Bias FX 2 (Pro) today, and have installed it, however the software (both standalone and VST) get stuck on the loading screen and do not launch the software.

      I have tried multiple uninstalls and reinstalls of all audio drivers, DAW and BIAS FX 2 Pro, and have:

      1. renamed the BIAS_FX2 folder in documents/positivegrid to BIAS_FX2 backup.
      2. attempted to delete the Bias FX2.settings file located at %appdata%\positivegrid\bias fx2.settings, however even when i show hidden files, this setup file does not seem to be in this directory (e.g. it is missing)
      3. I have tried multiple configurations in the windows sound control panel (multiple input / output configurations)
      4. my documents folder is not synced to any cloud based services.

      The demo version of biasfx 2 worked fine for me when i tried it 6 months ago, however my newly purchased version just does not want to load no matter what i try.

      All Bios and system drivers are up to date, as is my operating system.

      I am running an AMD Ryzen 9 3950x processor, 32GB Ram, GTX1080 graphics, so the computer is plenty powerful enough.

      I am also using a focusrite scarlet solo 2nd gen (works fine in all other software)

      I would greatly appreciate any assistance in helping me to get the software running, otherwise I may need to get this refunded :(

      Thank you in advance everyone!

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