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    MBB Logistics / Lieferung nach Deutschland

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    • christian.berger
      christian.berger last edited by

      Ich habe am 28.11.2020 den Spark bestellt und den Hinweis bekommen, dass er um den 18.12.2020 herum geliefert wird. Soweit so gut. Nun habe ich letzte Woche Dienstag (15.12.2020) von DHL eine Nachverfolgungs-Email bekommen mit dem Titel "fulfilment by MBB Logistics." Dort wurde die Sendung elektronisch angekündigt, seitdem tut sich aber gar nichts. Keim Status-Update, nix. Immer noch der Status, dass die Sendung angekündigt wurde. Diese Firma MBB Logistics sitzt an der polnischen Grenze und übernimmt wohl die Lagerung un den Versand innerhalb Europas. Habt Ihr ähnliche Erfahrungen gemacht? Hat das bei Euch auch so lange gedauert oder muss ich mir Sorgen machen? Sollte eigentlich ein Xmas-Geschenk werden ......

      dupiol.bonnin 1 Reply Last reply Reply Quote 0
      • dupiol.bonnin
        dupiol.bonnin @christian.berger last edited by

        @christian-berger I ordered mine on the 27th. It was shipped on the 16th by GLS, which has a bad reputation in France and since then nothing. I was hoping when I ordered it to have it for my birthday on the 15th. Now I'm afraid I won't have it for Christmas with this carrier. In addition I am afraid of PG if there is a problem with the delivery of the parcel.

        christian.berger 1 Reply Last reply Reply Quote 0
        • christian.berger
          christian.berger @dupiol.bonnin last edited by

          @dupiol-bonnin Thanks for the reply. This means, I should not be too afraid that something has gone wrong, since something DID go wrong, right? ;-) But normally, when DHL states that they have received the electronic order to ship a parcel, then it takes one or two days until delivery and not more than one week. I assume that the logistics compnay MBB still did not hand over the parcel to DHL but only put the data in the system. Maybe they have gone on Xmas vacation and we have to wait another two weeks or so .....

          dupiol.bonnin 1 Reply Last reply Reply Quote 0
          • dupiol.bonnin
            dupiol.bonnin @christian.berger last edited by

            @christian-berger In my case it is gls which manages from Germany to my home in France but they are as long as PG, must be overwhelmed. Fortunately I have something else to play ..

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            • alexcarvalhomyself
              alexcarvalhomyself last edited by

              I ordered mine the 2nd December, after contacting PG customer service they sent me a tracking number of GLS, wich only was "created", because what GLS reported was that they didn't receive the package from PG yet, and that was 3-4 days ago, nothing since, Im pretty sure it won't come this year seeing in wich time we are and how bad the PG service and shipping is. But I think that is happening to the majority of people, so I think it isn't something to worry, you are not the only one

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