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    • andres90-10
      andres90-10 last edited by

      Hello everyone less than a month ago I bought the amp spark and I am discovering all its functions, but I think the one that is giving me problems the most is when I use it as an audio interface to record my guitar, I downloaded Studio one and I do everything right to connect my guitar correctly, I followed tutorials on youtube etc but my guitar is heard very low when I hear what I have recorded. Has anyone had the same problem?

      drbaroni 1 Reply Last reply Reply Quote 0
      • drbaroni
        drbaroni @andres90-10 last edited by

        @andres90-10 Yes. I have the very same issue with pretty much every DAW I tried. The signal level through USB is awfully low, especially with clean tones... But I didn't find a great difference with distorted ones.

        1 Reply Last reply Reply Quote 0
        • carl.galilee
          carl.galilee last edited by carl.galilee

          Have you checked to ensure your Spark has the latest firmware installed?

          That said, it was updated in June so units released after that should have had the new firmware by default - this is pg we're talking about though!

          0_1604736146032_f9e270a0-c393-4fca-824e-c5c14591680d-image.png

          1 Reply Last reply Reply Quote 1
          • erikedvalson
            erikedvalson last edited by

            I'm having the same problem. I suspect that I probably need to change something in Studio One but not sure where to start.

            1 Reply Last reply Reply Quote 0
            • erikedvalson
              erikedvalson last edited by

              OK...I think that I figured out what is going on (at least in my case). When I play back my recorded track it is sort of like playing an iTunes song through your Spark. So you have to turn the "Music Volume" up higher. I had this volume setting dialed low. So even though my guitar sounded just fine, the playback volume was low. Just had to turn it up. ID10T error...DOH!!!

              1 Reply Last reply Reply Quote 1
              • dupiol.bonnin
                dupiol.bonnin last edited by

                For me the problem is that the key sent by PG to install studio one has already been used. I am a little disgusted, I sent an email to PG but no answer

                nwfungi 1 Reply Last reply Reply Quote 1
                • nwfungi
                  nwfungi @dupiol.bonnin last edited by

                  @dupiol-bonnin Its a free download without any PG codes

                  dupiol.bonnin 1 Reply Last reply Reply Quote 0
                  • dupiol.bonnin
                    dupiol.bonnin @nwfungi last edited by

                    @nwfungi So what is the code sent by pg for?

                    carl.galilee 1 Reply Last reply Reply Quote 0
                    • carl.galilee
                      carl.galilee @dupiol.bonnin last edited by

                      @dupiol-bonnin The code is a leftover for when studio one was not available for free.

                      1 Reply Last reply Reply Quote 0
                      • Herb
                        Herb last edited by Herb

                        There will allways be a free StudioOne Version (I asked Presonus Support). If the StudioOne Artist Version comes with the Spark would be an markable occasion...

                        dhbailey 1 Reply Last reply Reply Quote 0
                        • dhbailey
                          dhbailey @Herb last edited by

                          @herb Some people were lucky enough to be able to get the Artist version when Presonus moved to Studio One Five and hadn't yet made the less powerful free version available. That was when having a valid code from PG was very valuable. It didn't last very long - as soon as the free version became available again that's all that the code allowed for download.

                          1 Reply Last reply Reply Quote 1
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