activation problems

  • Hello, nice to meet you, I have a problem with my bias fx elite license, it turns out that I want to enter the bias with my account and password and it comes out as a demo, it is not activated, I already uninstalled, I installed again, I left and entered again to log in and nothing was activated before now nothing and when I go to the page I get bought but I do not activate when entering username and password I would greatly appreciate any help thanks