IT'S HERE IT'S HERE IT'S HERE



  • The Positive Grid tracking page says "In Local Distribution" but the package was on my front porch this morning.
    For those like me who have been wringing their hands:



  • Ordered
    Thu, Jan 23, 2020 20:02
    Being Prepared
    In Transit
    checked-icon
    Local Distribution
    Your order is preparing to ship to you. Please check back soon for your tracking number. Please note that due to COVID-19 it may take 2 weeks or longer for your Spark to move through customs and the shipping process at your local distribution center.
    Wed, Jul 01, 2020 16:46



  • @eldredjames Package tracking would be helpful to avoid theft. Positive Grid is a weird company.



  • At this point, I don't think I'd trust their tracking info. Based on all the other reports, it's not very accurate for whatever reason.



  • @cbrandst said in IT'S HERE IT'S HERE IT'S HERE:

    At this point, I don't think I'd trust their tracking info. Based on all the other reports, it's not very accurate for whatever reason.

    You bet it isn't... :-D
    I opened a ticket a few days ago for delays/not respecting purchase order, and the e-mail I got as answer gave me my tracking number (GLS, not FedEx). I went straight to the GLS tracking and I saw it was in their database since days. A few hours later their tracking said it had been "handed to GLS", sorted, left the hub to the NEXT hub (both in Germany), and the next morning it was on delivery (in Italy) and arrived at about 01:30 PM.
    I went to my "Order status"... and it was still there. About half an hour later it went all the way from "Being prepared" ti "shipped", and I already had the amp at home. Get a tracking number and follow it on the courier's tracking site... ;-)



  • @drbaroni Hopefully the people coding the software on the amp are not the same ones coding the tracking info. :)