jeffpennington82 last edited by
Does anyone have a way to contact this company? Sounds like I am in the same hell as everyone else wait on this amp to show up.
vettesquared last edited by
@jeffpennington82 I share your pain, brother. I ordered mine on Dec. 21 of last year. It's been 4 months and still nothing. Their "updates" leave a lot to be desired.
Poor customer service! I'm thinking about cancelling my order, but concerned about actually getting a refund.
jhk3rd last edited by
@vettesquared Those who have cancelled report receiving refunds quickly. If there are problems with refunds, I haven’t read about them.
wilfredoamador last edited by
@vettesquared you can always file q dispute with the bank used of the payment method.
kbonthuis last edited by
I sent them two emails with questions and received a timely response in both cases. I thought I would spook them and asked about a refund. They were right back to me without any attitude. No way am I wanting a refund. This is a great amp from the looks of it.
Look for their support email facility.