Connection to Cloud Erratic



  • To begin with when I turn on my iPad my location to the Spark app goes to the last location I was at in the app (i'm not connected even though Bluetooth says I am). I then have to close that screen go to another, then select from a menu and then to another screen etc in order to reconnect. Couldn't Positive Grid make it a little simpler to connect each time you open iPad?

    Then when going through all the presets the connection is slow sometimes and the next preset I have selected takes awhile before it changes from the last preset. Other times I just lose connection entirely and have to turn off everything to try and reconnect. Sometimes this doesn't work and I come back later in order to reconnect. This doesn't happen all the time but enough to be frustrating. Any solutions?