POWER SUPPORTERS please notify when you get shipping email
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Power Supporter, ordered December 2nd. Order status updated just now to "In Transit". Can it really be happening?
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@junkit I got that notice April 13th. It means it left the factory in China. I got the tracking number April 28th. That's about the quickest you can get a container from China if it doesn't wait on the dock and customs are pre-cleared. But now I've been waiting a month since it shipped from China. And counting...
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Awesome observation, maybe you’re right. Maybe the Spark amps are here in America but they are not being shipped out to Customers as their could be problems with the amps (gosh knows, I have seen many posts where people who have received them complain of humming grounding issues).
If this happens to be the case, and I fully understand and accept the delay, I just wish positive grid would be truthful and honest and say so.
However by not say anything at all, along with other people saying they are receiving their spark amps, it only makes pre-order customers who have been skipped over get upset.
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I have a Player’s Special order (Jan 26) that just moved to “In Transit”.
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@lapickbiz said in POWER SUPPORTERS please notify when you get shipping email:
@peter-denny "Expect to wait for about 7-10 days after a shipping label is created for it to actually go in the system. " I'm at 14 days today, and counting... CV19 has ZERO to do with their lack of communication.
Day 15 here... got my notification April 28. Was supposed to arrive today, now it's changed to Friday / Saturday. It spent the last 2 days "in transit" - but is back where it started. Not 'really' blaming PG on this delay - except that since I provided a PO Box, they had to involve USPS. They could have taken it to the post office April 28 and I would have had it a week ago. Instead they entrusted "Newgistics" - and who knows when I'll get it. (also, they could have asked for a street address)
The tablet I ordered Monday for the amp will likely arrive sooner. And yes, I'm still happy I bought the amp - but this shipping fiasco isn't helping. -
@lapickbiz You are probably correct, and this may not mean anything, but was told by PG that my Spark was in their CA warehouse. Wether that means anything or makes a difference in time to delivery remains to be seen. Fingers crossed. Real or otherwise, just happy to see movement.
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@junkit I hear you. But you haven't actually "seen" movement. PG just claimed it. I'll cut and paste what they wrote to me, just to be precise: "The amps have been passed onto fedex and are awaiting delivery. Due to COVID-19 logistical issues, local distribution has been experiencing some delays and are behind in processing shipments." So, I had my wife call her guy at that FedEx hub. It was an outright lie.
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@lapickbiz Ahhh you are killing my buzz! LOL. Thanks for the info though. I'll keep everyone posted on timelines....if anyone cares. My guess is June 1st at the earliest, but hope it's sooner. I'd be happy to pick it up from the warehouse. Haha.....
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@tonyfederici1964 They ship by region; suspect they gather together enough orders for a pallet/container/truckload and then ship. UK orders placed after mine (in Canada) arrived in UK sooner. Mine arrived April 20, before some American orders that were placed before mine.
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This might be true, but I ordered mine in November, I then told my friends (who live near me and they ordered AFTER me), but they received theirs a while ago and I am still waiting for mine).
So if they were shipping by region, and shipping in order, then I should have received mine well before my friends (as we live locally to each other and I ordered mine well before they order theirs).
So all I can assume, is positive grid is selective shipping.
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Power Supporter, ordered December 1st. Order status updated just now to "In Transit". Says delivery to Toronto Area May 15 by 8pm thru FedEx, hopefully it comes! Very excited!
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@cgonzalez1891 Where are you getting specific dates for arrival? Is it from Fedex or PG?
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@goldtop57 From fedex tracking #
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@cgonzalez1891 Thanks. We ordered the same day. I have jack shit except the number created on the 28th and the "shipped" email from PG.
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Also a December 1st order here. I got an "awaiting shipment" order on the 12th and the PG tracking page now says "in transit" as of the 13th. Their headquarters is fairly near by so I'm hoping it means it arrives quickly, but that only really applies if it's shipping from their headquarters (doubtful). I do not have specific tracking information.
Based on two others here from the same day that are getting shipping notifications seems to tell me it's more than likely they are moving through the queue in the order received. I'm sure there are some exceptions.
edit: nevermind, it seems like a lot of people earlier in the thread with a variety of dates going into Jan. got a similar notice.
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Picked up my amp at the post office this morning. 168 days after ordering (Nov 29). I haven't had a lot of time to play just yet - but I'm REALLY liking what I see.
One of my reasons for buying this amp was the reviews saying that you would play more using some of the features, and I can see this happening just with the backing tracks, but also exploring tones and just having some fun after stagnating for the past few years.
For me... it was worth the wait. All is forgiven. ;)
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@art Just got mine an hour ago (ordered 25 Nov.) So far, so good. Tones are good, volume is good, connectivity to the app is good. Now off to put it through its paces.
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Thread has been trailing off, so just curious if there are any Power Supporters still waiting for their Spark. I've read some posts where it looks like people in the next group have begun receiving their amps. Any other US folks in the Power Supporter early December date range still waiting?
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power supporter- ordered 3 November-Australia- still waiting - totally p!ssed off
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@crystalpit
Wow that is awful, you ordered yours on November 3rd. You should be very pissed.I am a power supporter who ordered his on the 24th and also nothing. I am sure that there are many others as on the Facebook web page there were many upset power supporters who posted replies (but Facebook or positive grid had there posts removed, I know this is fact as I posted several times and now all of them along with others have totally vanished from the Facebook comment page).