Cant Download from the Tone Cloud



  • I purchased Bias FX 2 a while back and a few weeks ago it asked me if i wanted to transfer my presets from Bias FX 1 and i did and now i am not able to download Pedal boards from the tone cloud. when i try to download it pops up a window and says "Unknown error occurred" i can preview presets with no issues. i figured an update would fix this but the most recent update has not fixed it.

    Version: 2.1.7.4820
    DPS Engine: 2196
    Build: 64Bit
    License Tier: Elite



  • Try logging out of ToneCloud and then back in.