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    BiasFX2 Pro Tonecloud Error

    Desktop guitar software
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    • pachtobeur
      pachtobeur last edited by

      Heya, i'm an owner of a biasFX2 Pro and i'm totally glad with it. I've already downloaded some presets from the cloud but since last update it seems that i can't download any presets any more... I get "an error occured" message when i try to download a preset... Any tip for me to fix this please ?

      Mike 1 Reply Last reply Reply Quote 0
      • Mike
        Mike Moderator @pachtobeur last edited by

        @pachtobeur Have you tried to logout/login Tonecloud again ?

        1 Reply Last reply Reply Quote 0
        • pachtobeur
          pachtobeur last edited by

          yes and i removed the app and reinstalled it.... same problem :/

          1 Reply Last reply Reply Quote 0
          • coniferconelove
            coniferconelove last edited by

            yeah same problem n the ToneCloud icon sometimes just greys out I can't even get on it

            1 Reply Last reply Reply Quote 0
            • Vaultnaemsae
              Vaultnaemsae last edited by

              Add another customer to the list with the same issue.

              1 Reply Last reply Reply Quote 0
              • Mike
                Mike Moderator last edited by

                Hi, please send us a ticket here, thanks!

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