BIAS FX desktop crash

[Ted Lin]

I can open it and play with the tone I used last time, but it crashes every time when I click on the window so I can't change the tone or any setting in the application.
It start happening maybe one month ago, I'm really tired of this.
Is there anyone who has the same problem?

My OS version is Sierra 10.12.6 and the application is the latest version.
Youtube Video

[Sascha Ballweg]

@ted-lin One month?! Didn't you open a support-ticket?

[Ted Lin]

@sascha-ballweg
No I didn't, but I'm going to do it.
Thank you.

[pipelineaudio]

What happens if you open it in a DAW, when the DAW itself has to deal with your audio interface's drivers?

[Ted Lin]

@pipelineaudio
Nothing happened.
I can use it successfully in Logic Pro.
The crashing issue happens only when I use the standalone application.