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    • Darcy Boyer
      Darcy Boyer last edited by

      Overnight something happened with bias fx2 running on my MacBook. Last night everything seemed to be working fine but tonight no audio out.

      Everything was running fine on my iMac. I thought maybe an OSX upgrade might have happened so I took a look. MacBook was 10.14.4. iMac was running 10.14.2. Not exactly sure when the MacBook upgraded.

      I tried uploading my iMac and 10.14.5 installed and everything is fine. I upgraded to 10.14.5 on my iMac and the problem persists.

      So far clarity, I can see the incoming audio on the input meter. However the output meter is blank. I’ve tried with an irig stomp io, an irig HD and system out and none of them work. I’ve tried muting and unmuting with no success. I’ve tried uninstalling reinstalling with no success. I’ve reset the microphone access in the security settings. I’ve shut down and restarted. Nothing.

      I tried amplitube and it works just fine.

      I’m stuck. I’ve entered a problem and I am waiting to hear back. I have no idea what happened.

      Anybody else experience this?

      1 Reply Last reply Reply Quote 0
      • Vaultnaemsae
        Vaultnaemsae last edited by

        Just an idea...has anything in your signal chain been set to zero, maybe?

        1 Reply Last reply Reply Quote 0
        • Darcy Boyer
          Darcy Boyer last edited by

          I thought that might be the case so I did look but nothing jumped out at me. It happens on every preset so I thought (and still think) it's something global within the app. Since I couldn't see anything I thought an uninstall and reinstall might clean things up but it didn't.
          I've taking another look at the settings through the chain and nothing is obvious.

          1 Reply Last reply Reply Quote 0
          • Darcy Boyer
            Darcy Boyer last edited by

            Deleting .settings file fixed the problem.

            y65221 1 Reply Last reply Reply Quote 1
            • y65221
              y65221 @Darcy Boyer last edited by

              @darcy-boyer Hello, where is the file you said?

              Mike 1 Reply Last reply Reply Quote 0
              • Mike
                Mike Moderator @y65221 last edited by

                @y65221

                Mac
                username/Library/Application Support/PositiveGrid/BIAS FX2.settings

                *Please Click on the 'Go' menu in Finder while holding down [Option/Alt] to access the'username/Library' folder

                Video: How to find 'username/Library https://www.idownloadblog.com/2015/03/12/library-folder-mac/

                Windows
                %APPDATA%\PositiveGrid\BIAS FX2.settings

                APPDATA might be a hidden folder on your PC, please refer to the link below
                https://www.pcworld.com/article/2690709/windows/whats-in-the-hidden-windows-appdata-folder-and-how-to-find-it-if-you-need-it.html

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