Constantly having to factory reset bias distortion pedal.

[thadengle]

I’ve had my pedal for a year now. I had major shoulder surgery in that time so it really only has 7 months of light in home use. I’m using a onespot power supply suggested by Positive Grid and the silly adaptor but it keeps locking up on me when I try to switch from one preset to another. At this point I’m factory resetting it every other use. Is this happening to anyone else?

[Felix]

@thadengle Please write to us here https://help.positivegrid.com/hc/en-us/requests/new, we will follow this up.