Will not take input from Guitar, Huston we have a problem!!!
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Have had the Spark amp for about 8 weeks. Never had it unplugged until last week. But turned the power on and off many times. After unplugging and plugging it back in there is no sound coming from the guitar. The Blue tooth works, with sound but not any guitar I plug into it. Did a total factory reset didn't help. Did a firmware update and it worked until I unplugged it again. After that redid the firm ware update and still not working.
Anyone else have this problem? Very frustrating! -
@bobandcarole-hash
Do you have a Spark 40 or a Spark Mini?I’d open a Support Ticket in order to secure your return/replacement rights. Sounds like a potential component infant mortality issue with either the power module or circuit Card.
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@dan-lawrence I have a spark 40. Now they want a video of the unit, and they are saying there might be a charge, its only 10 weeks old, this is not right!!!
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@bobandcarole-hash
Totally agree with you. It’s under warranty. I’d demand a refund and pick up a more reliable brand/product.