CELESTION
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Hey there PG it is 2023 and I was wondering if there is any word on when you will provide this feature to BiasFX 2 Mobile that has been "Coming Soon" for many YEARS now?
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@tafkad I have asked that maybe two or three thousand times. They don’t answer. They are fxxxxxg liars and shameless thieves. They have your money and mine and they don’t care. And they develop new things to take more money, like that fxxxxxg Jimi Hendrix thing and their fxxxxxg Spark things.
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@korkenknopfus How totally sad indeed. When BFX2 Mobile came out so many were very impatient and angry and I even defended this company back then with al good faith. Now it seems they can't even communicate a simple answer to an even simpler question. Even if it is to explain why it can never happen or why it has been delayed for so very long.
I saw the new "Omnyss" expansion and find it hard to believe they think this is a better use of time and resources than to deliver on a feature already paid for by so many users. Not to mention they still use the Celetion feature as an advertising point for mobile on the website all these years later.
Very sad indeed and so easy to solve with just the tiniest bit effort to communicate.Cheers korky and best of luck as we continue to wait, maybe next decade they will at least communicate the issue after they build a few hundred useless pieces of hardware destined for the worlds ewaste land-fills.
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@tafkad Yep good old dodge the issue Positive Grid tactics as usual:
EMAIL to support:
Hello -
I wanted to ask about the Celestian Speaker Packs for bias fx 2 mobile. It has been years since the release of the bfx2 and your site says "coming soon" for the celestian packs and yet there is still nothing delivered and no word or updates as to why this is taking so long. Please explain why this is taking years and if it is ever going to happen? Someone there must know the real answers and can share this info. Best regards1st Reply: ---------------------------------------------------------------------------------
Thank you for reaching out to Positive Grid support.
To make sure this issue can be taken care of promptly, I will forward this ticket to our specialists for further assistance. Please rest assured that we will help you address this issue as soon as possible.
You can expect a reply within the next 48 hours. Thanks again for your patience and continued support.
Sincerely,
Benjamin
Positive Grid Support2nd Reply:-------------------------------------------------------------------------------
Hi There,
Thank you so much for taking the time to send this.
We appreciate your feedback.
Our team still working on it, please keep following our official release.
Please let me know if you need any further assistance. Thanks.
Sincerely,
Vix
Positive Grid Support3rd Reply (automated):----------------------------------------------------------------
Thanks again for contacting Positive Grid. We'd love to hear about what you think of our customer service. Kindly take a moment to answer the survey below:
How would you rate the support you received?
Good, I'm satisfied
Bad, I'm unsatisfied
Okay nice-------------------------------------------------------------------------------
Well PG, Benjamin, Vix - I am totally unsatisfied with your non-effort to answer my absolutly simple question as your company continues to pimp a mobile app that does not live up to it's promises after over three years ..... GOOD JOB dodging the issue as expected and nice "Transparency" as to why you can not deliver.
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@tafkad it is confirmed, then: Positive Greed is nothing but a lair of dirty fucking thieves and liars.
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man, you guys are hard. I have used all of my Positive Grid equipment sucessfully, and as designed. Everything works, why so mad people? All up to date, yes, takes a little time for shipping I'm sure, but worth the wait. This is good equipment, it's not bad. I'm a RR kind of guy, so getting his tone is sa-weet. Hope ya'll get it worked out.
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@mike-peterson You obviouslly have no clue what this thread is about - as it is about Celestion IR's NOT HARDWARE - Impulse responses I paid for many many years ago, that are suposed to be part of the Mobile Bias FX 2 software that came out 3 years ago and still they will not explain why they are not delivering on this paid for feature - we are upset with the inability of the company to provide simple consise clear transparent truthfull info as to why not and when - of course they seem good to a buyer of hardware, that is their shill and you buy into it. Glad you are so happy that you choose not to fully understand the issue here - cheers
BTW I'm not the "so angry" user - I am disatisfied with the communication level from this company after years of support (Bias Amp 1 and Bias FX 1 + ALL of their software mobile and desktop) it was not cheap - I expect better from them is all
