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    bias amp 2 wont run on windows 10

    B-I-A-S-E-D!
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    • petrajames758
      petrajames758 last edited by

      Hi i cant get bias amp 2 to run,ive downloaded from my account run the installer then it doesnt work,ive uninstalled with iobit frr then gone through the same process several times but nothing,bias fx2 works just fine so im very cinfused and frustrated im using windows 10 pro 64 pc specs are fine they run native instruments and arturia products with no dramas.If anyone has any ideas id be grateful.Thankyou.

      Bernard Szostek 1 Reply Last reply Reply Quote 0
      • Bernard Szostek
        Bernard Szostek @petrajames758 last edited by

        @petrajames758 mine function on win 10. Did you try to download the installer again ?

        petrajames758 1 Reply Last reply Reply Quote 0
        • petrajames758
          petrajames758 @Bernard Szostek last edited by

          @bernard-szostek yes ive tried that a few times even with the 32 bit but nothing,ive noticed that bias amp 2 isnt showing up in my daws meaning that despite saying that its installed in windows it really hasnt?thanks for replying though as positive grid havent yet not the tech dept anyway.

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          • petrajames758
            petrajames758 last edited by

            so i got these instructions from support i thought id share in case theyre of use to someone,they havent helped me but here they are. Hi Petra,
             
            If you run into issues when using BIAS FX 2 / BIAS Amp 2, please try the steps below:
             
            1). Rename the BIAS_FX2 / BIAS Amp 2 folder in Documents/PositiveGrid to "BIAS_FX2 backup" / "BIAS_Amp2 backup"
             
            2). Delete BIAS FX2.settings at:
             
            Windows
             
            %APPDATA%\PositiveGrid\BIAS FX2.settings 
             
            %APPDATA%\PositiveGrid\BIAS Amp2.settings 
             
            APPDATA might be a hidden folder on your PC, please refer to the link below:
            https://www.pcworld.com/article/2690709/windows/whats-in-the-hidden-windows-appdata-folder-and-how-to-find-it-if-you-need-it.html
             
            3). Go to Windows Setting -> Sound, and make sure both Output and Input devices are selected. Ideally they should be assigned to your audio interface, but you can also use the computer's built-in sound card. Also, in Windows Sound Control Panel, please go to Properties -> Advance page for each device, and check everything's using the same buffer size and sample rate.
             
            4). Make sure all cloud-based services (Google Drive, One Drive, etc) are disabled for Documents folder & Desktop on your PC.
             
            5). Restart your PC and launch BIAS FX 2 again.
             
             
            However, please notice that BIAS Amp 2 does not officially support Bitwig Studio
             
            Please let us know how it works. Thank you very much.

            Thank you for your continued patience and support, please feel free to contact me should you have further questions. Stay well and be safe.

            Best regards, all that achieved for me was the same results bias amp not showing up in the vst3 folders for reaper or ableton showing up in bitwig but not loading despite fx2 running happily.I miss amp and not being able to tweak my ac30s.

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