Help : Bias FX top menu bar disappeared...
Ok, I have no idea what happened, but the top menu bar just disappeared. Check out the screenshot below. Notice there's a gap at the very bottom... Feels like the whole interface was moved up somehow...
I've tried to shut down and re-run, rebooted my laptop...
Tried to uninstall and re-install the whole thing...
Nothing does it... I can't get it back.
Am I missing something ?
I did update recently, but I've used the new version a few times without any issues before the menu disappeared.
Running the latest Bias FX2, on a Apple M1 laptop. MacOS Monterey 12.1.
Thanks for your help,
Pascal Engelmann last edited by Pascal Engelmann
Same with Windows 10
While I'm sorry to say you guys are having the same issue, I'm kinda glad not to be alone in this situation... Feels like something might be wrong with the latest update... Let's hope for a fix soon.
Anyone from Positive Grid reading this ?
Got an answer from Positive Grid's support. Was able to test their solution, and it did work...
Lost all my previous settings (MIDI Assignments, presets in user banks and such), but at least Bias FX is back to normal and I can use it again.
Here's a copy of the mail I received.
Bench (Positive Grid) Nov 21, 2022, 6:34 AM GMT+8 Hi Jkemp, Thanks for reaching out to Positive Grid support. Your concern is well understood. Let me assist you with this. For MAC users: Please follow the instructions below: 1. Launch BIAS FX 2 Standalone and close it. 2. Rename the BIAS_FX2 folder in Documents/PositiveGrid to "BIAS_FX2 backup" 3. Delete "BIAS_FX2.settings" at "~/Library/Application Support/PositiveGrid" You have to locate the hidden Library folder by the following instructions: 1). Launch Finder. 2). Press "Shift + Command + G" then copy & paste "~/Library/Application Support/PositiveGrid" to the "Go to the folder" window. 4. Restart your computer. 5. Login to BIAS FX 2 again. *Please make sure iCloud and any other cloud-based services are disabled for Documents & Desktop on your Mac. How to Disable iCloud Desktop & Documents on Mac http://osxdaily.com/2017/07/06/disable-icloud-desktop-documents-mac/ Tutorial Video https://www.youtube.com/watch?v=Tdm0kImsa0E&ab_channel=PositiveGridSupport
Hope this helps you guys too.