Spark Firmware Update Bricked my Amp.
Robert Roland last edited by
Just ran the firmware update on my Spark 40. Did everything exactly as stated on the site. Halfway through updating the updater app just vanished. Now my spark will turn on but there's five flashing red lights and it doesn't work at all. I've tried powering it off and on, I've tried running the updater again but it just fails. I've tried doing a factory reset but that won't work. Any ideas?
Dan Lawrence last edited by
This has been a continuing problem over the past year or so. Most fixes required a special update file sent by the Support Team in response to a Support Ticket. Open a ticket using the ‘Contact Support’ link above.
compman67 last edited by
@robert-roland Bricking during update is what they call an "Undocumented feature"..
Jb Phillips last edited by
Same here. I attempted to update the firmware per the app's requirement and the Updater started its update and just closed. Now my Spark 40 does not work. It shows the 5 blinking lights only, and nothing works on it. I have submitted a ticket.
juanjollera last edited by
Hello, I have the same problem with a new Spark 40! It asked me to update firmware and in addition to failing... the equipment does not sound!
I sent a ticket four days ago... but no one answers me! I'm a little concerned with the after-sales service and warranty, to be honest.
Did you solve the problem?
Thanks for any help!