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    Drummer Charles not working.

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    • Gus O'Brien
      Gus O'Brien last edited by

      Hi, I just got the spark 40 yesterday. I updated the firmware on both the app and the spark. Now Charles listens and composes but then the screen goes black with no options but to leave the page. Any help would be appreciated. Thanks!

      wardrose4472902 1 Reply Last reply Reply Quote 0
      • wardrose4472902
        wardrose4472902 @Gus O'Brien last edited by

        @gus-o-briencookie clicker Have you tried on your iphone without restarting your Apple Watch to get Spark working again

        Gus O'Brien 1 Reply Last reply Reply Quote 0
        • Gus O'Brien
          Gus O'Brien @wardrose4472902 last edited by

          @wardrose4472902 Hi, Thanks for the reply. I have a android phone. I uninstalled the app, rebooted the phone, reinstalled the app, and used Dave for smart jam as per Positive Grid support for a while before trying Charles again. It did not work. Support told me that they have reproduced the issue themselves and reported the issue to the software engineering team on 7-21-22.

          1 Reply Last reply Reply Quote 1
          • Korkenknopfus
            Korkenknopfus last edited by

            This post is deleted!
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