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    My serial number is invalid

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    • EvilWayz
      EvilWayz last edited by

      I assume that means the guy I bought it from "mint" registered it already.

      I'm guessing that the warranty is non-transferable, but what does that mean as far as firmware updates and such?

      Also, I can't get a hold of a human at Positive Grid, is there a support email or phone number?

      Dan Lawrence 1 Reply Last reply Reply Quote 0
      • Dan Lawrence
        Dan Lawrence @EvilWayz last edited by

        @cpl-desikan
        Based on precious threads, your only recourse is to open a ticket, describe the situation and wait for a reply. I believe you do so by clicking on “Contact Support” link, above, left.

        Over the past year or so that I’ve been a Forum Member, several other ‘2nd Hand’ buyers have successfully resolved the same issue.

        1 Reply Last reply Reply Quote 0
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