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    New unit won't turn on.

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    • Paul Johnson 0
      Paul Johnson 0 last edited by

      With a brand new unit ,after connecting to my iPhone, I decided (without playing it live) to update the firmware via my Windows PC. It said successful, so I turned it off for the night as I was tired. Next day, no power, Pushed pair and power same time for 10 seconds, now 4 Leds blink repetitively. Sent a ticket, naturally disappointed.

      Dan Lawrence 1 Reply Last reply Reply Quote 0
      • Dan Lawrence
        Dan Lawrence @Paul Johnson 0 last edited by

        @paul-johnson-0
        Did you try a ‘hardware reset’? Other members have needed to perform a reset after a firmware update, even though it’s not in the instructions.

        1 Reply Last reply Reply Quote 0
        • River Trekka
          River Trekka last edited by

          Having same issue with the 4 preset LEDs flashing. Upgraded firmware as soon as I received unit then used 3 times without any issues. When I turned it back on just those LEDs flashing. I did the reset and every other thing suggested in troubleshooting. My app was up to date - nada! Have also put in support ticket and wait with interest to see what comes next

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