New Spark Mini - Bluetooth and Aux Audio not working
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I also posted this in a reply to another thread:
I just got mine [Spark Mini] in the mail this morning. It powers on and sounds great as a mini amp, but the Bluetooth and aux inputs are not working.
The aux in will not play any sound at all.
When connected via Bluetooth (iPhone 13 Pro, iOS 15, as well as MacBook Pro) there is zero audible sound unless I turn it up to the max, and even then it's a barely audible, garbled, completely unusable sound (you have to put your ear next to the unit to hear anything).
Very disappointed... At least the amp part appears to work great so far. I opened a support ticket so we'll see what happens.
So far I've tried restarting my iPhone, deleting both Spark Bluetooth devices, and factory resetting twice (again deleting both Bluetooth devices with each factory reset). The same issue occurs.
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UPDATE:
I was trying to do a software hardware reset from the app, which was not working. The physical hardware reset (holding buttons, etc.) was the fix:
https://help.positivegrid.com/hc/en-us/articles/5987144973453-Factory-Reset-for-Spark-MINIBluetooth audio is now working and sounds great.
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Thanks for providing the fix!
