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    Spark Mini Pearl - a beautiful paperweight

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    • ian 0
      ian 0 last edited by

      I received my Spark Mini Pearl yesterday, stuck a quick unboxing on instagram, as you do when you're showing off, strummed a couple of chords, then tried connecting to the app to do a little demo vid...

      "Update me!" it cried. So I did.

      Then it kicked me in the nethers for showing off with the insta thing, and bricked. Four flashing LEDs. Further attempts at an update or trying a factory recent result in the same: what I guess should be called the 'four flashing lights of doom'. Nothing else, at all, just four flashing lights. Any Spark 40 owners who experienced the five flashing lights of doom will probably feel my pain.

      I opened a ticket, and of course was told to do exactly what I'd told them I'd already done. Like some total sheep, I tried it again, because I like the feeling of nudging insanity by repeating the same things and expecting a different outcome.

      I didn't get a different outcome, of course. My new Spark Mini Pearl is still a brick. Huzzah!

      Anyone else out there sharing this ride? Maybe we could hold hands and sing kumbaya until PG whip out some .bat files or a new update?

      chriscolonna cabbies.square-0e Tom Aragon 3 Replies Last reply Reply Quote 1
      • chriscolonna
        chriscolonna @ian 0 last edited by

        @ian-0 Mine came DOA. Can't get it to start up. Did you get a replacement?

        jon 3 1 Reply Last reply Reply Quote 1
        • cabbies.square-0e
          cabbies.square-0e @ian 0 last edited by cabbies.square-0e

          @ian-0

          I just got mine this morning. The amp works but the Bluetooth and aux inputs do not.

          UPDATE:

          I was trying to do a software hardware reset from the app, which was not working. The physical hardware reset (holding buttons, etc.) was the fix:
          https://help.positivegrid.com/hc/en-us/articles/5987144973453-Factory-Reset-for-Spark-MINI

          Bluetooth audio is now working and sounds great.

          1 Reply Last reply Reply Quote 0
          • jon 3
            jon 3 @chriscolonna last edited by

            @chriscolonna said in Spark Mini Pearl - a beautiful paperweight:

            @ian-0 Mine came DOA. Can't get it to start up. Did you get a replacement?

            Did you let it charge for a while? No light?

            1 Reply Last reply Reply Quote 0
            • Tom Aragon
              Tom Aragon @ian 0 last edited by

              @ian-0 Mine was not updating the firmware. I powered it off and went through the steps about 3 times. Finally the firmware updating worked but the headphone output is extremely low volume.

              Dan Lawrence 1 Reply Last reply Reply Quote 0
              • Dan Lawrence
                Dan Lawrence @Tom Aragon last edited by

                @tom-aragon, @jon-3, @cabbies-square-0e

                It would be helpful to know if you are using an iOS or Android phone/pad for the Spark App, and a PC or MacBook for firmware updates.

                I use an iPad/PC combination for my Spark 40 Amp, and had minimal problems. However I have to religiously follow the firmware update instructions (which seem to change slightly with each new update).

                Based on a year+ reviewing Spark Amp issues, it appears that there are more Spark App problems with Android, and firmware update problems with MacBooks. Forum members with these devices have been very helpful in solving issues in the past.

                To me, it sounds like new Mini Users are experiencing the same issues we Spark 40 Users have experienced over the past several years.

                Knowing your specific app/firmware update chain might help other members identify if they can help or not. Any of my PC solutions are pretty much worthless to a MacBook user…

                Tom Aragon 1 Reply Last reply Reply Quote 0
                • Tom Aragon
                  Tom Aragon @Dan Lawrence last edited by Tom Aragon

                  @dan-lawrence I also own the Spark 40 and had no issues until one day it pretty much just up and died ! Luckily I bought it from Sweetwater who extends warranties an extra two years as this happened after the one year warranty mark of Positive Grid. It did have to go back to Positive Grid (After Sweetwater looked at it) for repair and took 6 weeks to be repaired and returned. Sweetwater only charged me $20.I use an iphone XS to control the Sparks and a Windows PC to update firmaware

                  Dan Lawrence 1 Reply Last reply Reply Quote 0
                  • Dan Lawrence
                    Dan Lawrence @Tom Aragon last edited by

                    @tom-aragon
                    Thanks for the info. Other Mini Users on the Forum have indicated that the Headphone Output is noticeably lower than on the Spark 40. Other than that, sounds like you’re up and running (no pun intended)

                    Tom Aragon 1 Reply Last reply Reply Quote 0
                    • Tom Aragon
                      Tom Aragon @Dan Lawrence last edited by Tom Aragon

                      @dan-lawrence It's unusable..the spark mini headphone output on mine that is......it needs to go back

                      digitar55 1 Reply Last reply Reply Quote 0
                      • digitar55
                        digitar55 @Tom Aragon last edited by

                        Update Spark Mini to latest firmware raises the Headphone output level
                        Spark MINI Firmware v1.8.2.19

                        1 Reply Last reply Reply Quote 1
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