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    Lack of support from customer services

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    • infralap
      infralap last edited by

      Is there a way to contact support other than zendesk? I have an issue and I have requested a supervisor for over 2 weeks and all I hear is crickets. Every time I connect to chat it creates a new ticket and I believe they might be wasting my time so I fall off the return window.

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      • timsavage
        timsavage last edited by

        @infralap So far I've had an awful time with support. It's been 3 weeks of issues and still not solved.

        Noel Moxon 1 Reply Last reply Reply Quote 0
        • Noel Moxon
          Noel Moxon @timsavage last edited by

          @timsavage 3 weeks better than me, I started dealing with them in in Jan/Feb still not resolved

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