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    Firmware Update Issues

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    • pentel
      pentel last edited by

      Updated to the latest firmware (1.6.5.160) today. Firmware update went smoothly, connected to the Spark with the app and the new features were there (tuner, tap tempo etc), all my presets were there but all sounded like no effect blocks were present (amp, delay, mod, etc) Checked that they weren't disabled in the app, but they were active according to the app. Restored presets from cloud - all there and sounded ok for about 20 seconds then back to no effect blocks again. Turned Spark off and on again and presets were back again... for another 20 seconds or so then gone again.
      Did a fresh firmware update but same issue. went back to last firmware update (lucky I archived it) and all now working fine again with no issues.
      Looks like there may be an issue with the latest firmware update.

      Rockpommelsland Kenny Boze 2 Replies Last reply Reply Quote 0
      • Rockpommelsland
        Rockpommelsland @pentel last edited by

        @pentel I had the same issue after the latest firmware update. A factory reset of the Spark amp fixed it.

        Kenny Boze 1 Reply Last reply Reply Quote 0
        • Massimiliano Sacco
          Massimiliano Sacco last edited by

          good morning. I have update my positive grids to new firmware version, and now I can't connect my app on iPhone with hardware positive grids. Message is "Disconnected" Please checkyour Bluetooth connection and try again.

          paolo.abba 1 Reply Last reply Reply Quote 2
          • paolo.abba
            paolo.abba @Massimiliano Sacco last edited by paolo.abba

            @massimiliano-sacco same problem, no connection Btooth after the last update

            alphasportstv 1 Reply Last reply Reply Quote 0
            • alex.hosemann
              alex.hosemann last edited by

              Same issue as OP. My internal hardware updates are no longer working properly. If I turn off the amp they will come back, but switch to another one and it will reset itself to some clean / non-descript patch.

              The presets are correctly named and showing in the app but selecting them again does not call up their internal settings. Only get the "real" settings back if I turn off the amp and select via buttons only.

              I noticed that when I have the app connected and try to switch presets via the buttons on the amp, it says something like "XXX BPM Preset" in a little pop up bubble lower LHS of the screen, which it never did before.

              1 Reply Last reply Reply Quote 0
              • alex.hosemann
                alex.hosemann last edited by

                Rolling back to 1.5.4.102 with the old updater resolved the issue as OP pointed out

                1 Reply Last reply Reply Quote 0
                • P. chec
                  P. chec last edited by

                  Same issue as Massimiliano and Paolo, after the update I can no longer connect to the Spark in Bluethooth for "Tone Control". Bluetooth connection to Spark for audio works.

                  1 Reply Last reply Reply Quote 0
                  • alphasportstv
                    alphasportstv @paolo.abba last edited by

                    @paolo-abba You have to do a factory reset to wake up the connection. Worked for me and several others here.

                    1 Reply Last reply Reply Quote 0
                    • crhodus
                      crhodus last edited by

                      I performed a factory reset to fix the "Failed to Connect" error I kept receiving from the iOS app after updating to the latest firmware and iOS app. This fixed the issue that I experienced trying to connect the app to the Spark amp..

                      1 Reply Last reply Reply Quote 0
                      • Kenny Boze
                        Kenny Boze @Rockpommelsland last edited by

                        @rockpommelsland
                        Yes...same issue but only with this latest firmware...previous firmware update, I had no issues and was able to connect bluetooth straight after the update.

                        This last one, could not connect after trying all the usual steps, turn off/turn on the iPhone, same with the amp itself, deleted the app, re-installed...nothing..only the factory re-set got the latest firmware with connection matched.

                        1 Reply Last reply Reply Quote 0
                        • Kenny Boze
                          Kenny Boze last edited by

                          What are the latest changes with the firmware update..??

                          Kenny Boze 1 Reply Last reply Reply Quote 0
                          • Kenny Boze
                            Kenny Boze @Kenny Boze last edited by

                            @kenny-boze
                            sorry...I just found them..my bad:
                            The (much requested) in-app tuner
                            Tap Tempo feature for modulation and delay pedals
                            Creative Control for Spark Control users introducing custom wah features
                            Experience Jimi Hendrix™ pack users can now simultaneously use the J.H. Legendary Wah with Vintage Delay or Echo Tape pedal

                            1 Reply Last reply Reply Quote 0
                            • Kenny Boze
                              Kenny Boze @pentel last edited by

                              @pentel
                              This brings up a question for me.....as I mentioned, I did a recent firmware update and the connection problem happened. I did a factory re-set and got the connection back going. Does that mean I have to re-do that latest firmware 1.6..?

                              I can see the problem happening again and this being an endless circle...
                              any ideas..?

                              1 Reply Last reply Reply Quote 1
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