Updating Firmware did not go well.
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While trying to update firmware, everything went south. The 4 four preset lights and tap button are blinking, continuously. Bluetooth not working, and the amp no longer functions. It is just a box with blinking lights.
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@patrick-d-ryan where can I find the new firmware update I got a notification but then I closed it and can't find the new firmware anywhere can you please help me find it? I hope your spark is ok after the update
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@john-spillers-0
Try this link...
https://help.positivegrid.com/hc/en-us/articles/360038685111-How-to-Update-Spark-Firmware-Video-Tutorial-?xnpe_tifc=4foXbD_Z4IzlxunXxknXOMpsafeWaFWXV.ol4Ds1qfe6adScbdiArFQu4ke_OFbJ4DVjxkhLxFVT&utm_source=exponea&utm_campaign=2022_February&utm_medium=email&utm_content=[20220218][Spark (Black)][App Update][Notification][Spark owner][Product Type (Owner)][All] -
@patrick-d-ryan does it show "connected" when you load the updater utility? If so try the updater again; failing that try the hard reset procedure:
- power off
- press and hold Tap button, then power on
- release tap when it starts blinking (stupid, you need to see thru your fingertip!)
- as soon as Tap blinks, press and hold until all 4 preset LEDs light once, then release
Good luck
