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    Bias Amp 2 unable to login

    Desktop guitar software
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    • hezetabry
      hezetabry last edited by

      I tried to log in on Bias Amp 2 to do an amp match but it doesn't allow me to login using email!!! It tells me to login using facebook but it gives an error saying fb login is disabled!!!

      What the hell??!!!

      Gary_Hutchings Andrew Spindler 2 Replies Last reply Reply Quote 0
      • Gary_Hutchings
        Gary_Hutchings @hezetabry last edited by Gary_Hutchings

        @hezetabry

        I learned the hard way, never to log in using Facebook for anything.. The cross authentication process is too flakey.. And... if you are like me, and have your Facebook account deleted without explanation, it can be difficult to recover accounts.

        The authentication service may be down for a few, if the problem lasts longer than a day, I would put in a ticket with Positive Grid...

        Using a program like CCleaner can help to clear out hung sessions. Not sure it is related, but it can help with some issue. Make sure to back up all your passwords, if you depend on saved browser logins.. Clearing temp and cache can force you to remember some times :D

        Hope that helps!

        1 Reply Last reply Reply Quote 0
        • Andrew Spindler
          Andrew Spindler @hezetabry last edited by

          @hezetabry Having the exact same issue. Sent a message to PG but have so far received no response. Very frustrating.

          1 Reply Last reply Reply Quote 0
          • goreunversed
            goreunversed last edited by

            Same here. PG's customer support absolutely sucks these days.

            1 Reply Last reply Reply Quote 0
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