Heavily distorted signal after firmware update
Chips last edited by
I noticed a number of people have had dead silence after updating the firmware. I had a rather different result where every preset and amp, with or without the app connected, is distorted. Clean channels now have a rough distortion to them. Metal channels are now so distorted they are stupidly muddy.
At this point, I'm wanting to see if I can revert to a previous version of firmware in hopes that might fix my problems. After browsing through the website I wasn't able to find any such resource to help out with that.
- Has this happened to anyone else? If so, how did you fix it?
- How would I go about getting a previous version?
Things I have tried so far include repeatedly updating the firmware. Properly ejecting the amp. Restoring factory settings. None of these have changed the overall outcome.
Thanks in advance.
Chips last edited by Chips
Ok, update. I have no idea why or how, but the problem went away completely. I'm using the exact same cables and guitar. All I did was turn the amp off, make some dinner, then decide to take another swing at it. I have no idea why it happened. I have no idea why it stopped.
I am so confused, but it works now, so I can live with that.
Edit: Ok, sorry to be all sorta spammy here, but just to keep a sort of public running log, I was having just the jolliest of good times playing around with the amp when the distortion came back. It doesn't necessarily sound bad, but if I had to describe it it sounds like a distortion effect gets stuck in the on position and doesn't change when I alter any other setting.
Gary_Hutchings last edited by
@chips You are not spamming. There is barely any support, we have to support each other.. Those blessed enough to get answer from support are forced to share here to help others.. They can take your money, but the sure as hell are not spending it on a proper support structure..
owen_wongdoe last edited by
@gary_hutchings at least you are getting sound. I bricked mine when I installed the firmware update. It no longer works at all. I have contacted support and hope I can get a refund. Not happy with mine at all.