I have the same HUM issue. I have tried different guitars and leads. I do believe its a power supply problem. My other BOSS MKII amp doesn’t have the hum. Plugged into the same wall plug using the same leads and same guitars.
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Re: Excessive hum
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Buy a new power supply from aliexpress
https://www.aliexpress.com/item/1005001570854087.html?spm=a2g0s.9042311.0.0.53554c4dUE2dJK
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@tennisadam1 Thanks tennisadam1. I have one of those from my old laptop! I’ll give it try. But it still doesn’t alleviate the fact that PG are trying to dodge their responsibilities to their customers.
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@michael-rafferty you are absolutely correct Michael
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@michael-rafferty get in touch with them they'll send you out a new 3 pronged power supply
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@crystalpit Hi crystalpit Yes I have been asking for a new power supply since March!!!!!! Each time I just get the same BS “ sorry to hear you are having problems” blah blah blah. “Please answer the following questions” blah blah blah
I even sent an email recently with a photo of my ASUS power supply which has solved the problem. I have explained I have tried 3 different leads, 3 different guitars. Different power outlets. IT IS THE POWER SUPPLY. As evidenced by the lack of hum when the ASUS pwr supply is used.
The result: A request for me to send a video I.E. waste my time showing them the problem that they already know about. Is my time not worth paying for! -
@michael-rafferty
The ASUS pwr supply fixed the problem thanks tennisadam1
I informed PG support that the ASUS pwr supply immediately fixed the hum issue and asked them to send me new one. They replied still asking the same pro-forma questions and a video of the problem ……. WTF!
