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    Can't connect with Bluetooth

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    • b.omahony
      b.omahony last edited by

      I just got the Spark amp on Monday. I’m having a lot of trouble connecting my phone via Bluetooth. I have managed to update the firmware and after that I was able to try out different tones via my phone so it all seemed to be working OK. Now when I try again to connect the phone via Bluetooth it won’t connect. I get a message on the phone saying 0 of 2 files successfully loaded. When I check my phone it says that Spark 40 Audio is active. There’s no mention of Spark BLE. The blue light on the amp is constant but I am not really connected. Can anybody help?

      I'm using Android 10

      jonrdamesr 1 Reply Last reply Reply Quote 0
      • jonrdamesr
        jonrdamesr @b.omahony last edited by

        @b-omahony You have to make sure the App is closed on your phone. Just swiping up doesn’t close it completely.

        1 Reply Last reply Reply Quote 0
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