software issue
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purchased the amp/app bundle and cannot use the app on my microsoft surface pro. why is this? can i get a step by step on how i can solve this problem? thank you
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@tblood13 The app is designed for iOS and Android, not for Windows nor for Mac. If you look through the threads here in the forum you can find some people who are working to find a way to use the app (I think it's the Android version they've been working with) with Windows but there are a lot of hoops to jump through to get that to work. And as Apple continues to make iPadOS and MacOS more unified there may come a day when anything that runs on an iPad will run on a Mac, but I don't think that day has arrived yet.
And in the irony of ironies that only a confusingly run company could come up with, you need either a Windows or Mac in order to update the firmware in the amp! Only a company where the right hand and the left hand have no idea what the other is doing could come up with such a silly way to work.
