Can't download BIAS-FX 2 AMP
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I have read the instructions, I have taken a number of screen shots . All the while talking to customer support. When I 1st bought the products BIAS FX amp 2, FX 2 and 3 pedals after the download it shows 875Mb and 525Mb in the files. Now it shows 300kb amp 300 kb FX2 so something went wrong. I am aware that it was probably my fault so I had been using the Spark amp for the audio interface so next tried my M-audio interface and 2 M audio speakers and nothing. I switched the drivers a couple of times and nada. Maybe I shut it down before the download was done? Any suggestions.