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    Cannot load new firmware onto Spark

    Hardware amps
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    • bluesguitarplayer56
      bluesguitarplayer56 last edited by

      Spent about 3 hours on this trying everything I could possibly think of, including the advice about the ASIO download in the Support menu. Nothing works, all software downloaded correctly, followed all instructions to a T. Using a newer computer with Win 10. When I go to Device Manager, I can clearly see that the computer recognizes the Spark's USB cable when it's plugged in.
      However, despite at least 6 computer reboots, when I click 'Connect Hardware' nothing happens.

      The new amps and pedals show up in my Spark App on my iPhone 12, although I never actually did anything to update them.

      Really excited about the OD Special amp and the Klon and EQ pedal, but alas I cannot use them.

      Seems I'm not the only one this is happening to either. Spark, please help us sort this out! Thanks!!

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