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    Spark Pearl UK/EU Service Centres

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    • bobirvine1962
      bobirvine1962 last edited by

      I have just seen the new Spark Pearl amp. At a glance, it appears quite impressive (as was/is the original), but I have a question:

      Should a fault arise with the new Spark Pearl, will there be an approved service centre in the UK/Europe for customers in this region?; or...

      ... Will European/UK customers have to pay a small fortune (e.g., a standard $14o+ USD shipping fee, not including domestic courier charges, or - likely - VAT, etc.,) to have their Spark returned to the USA for repairs to be carried out...

      ... Regardless of how minor the fault might be (e.g., a broken 3.5mm headphone socket)...

      ... In the same manner as customers in the EU/UK are currently required to do for their Spark amps, as Positive Grid have not set up an authorised service centre in the EU/UK for the original model?

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