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    Spark App login error

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    • Lucas Weidner
      Lucas Weidner last edited by

      Hi All,

      Purchased the amp, followed the setup and registered it. Downloaded the Spark app and when I try to login with my Positive Grid login I get the following error.

      JSON could not be serialized because of error. The data couldn't be read because it isn't in the correct format.

      I can use the amp without the app, but them im missing out on all the major features. Also my login works fine on the site.

      Any help here. I've reached out to to Positive Grid as well so hoping for something soon.

      Scott Hozie 1 Reply Last reply Reply Quote 0
      • Scott Hozie
        Scott Hozie @Lucas Weidner last edited by

        @lucas-weidner same issue here. They have server issues that they are looking into.

        1 Reply Last reply Reply Quote 0
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