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    [2021/03/21 Announcement] Server Issue - Resolved

    Desktop guitar software
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    • Mike
      Mike Moderator last edited by Mike

      [Update - The login issue and the download page issue have been resolved]

      Hi All,

      We're having a server issue right now,
      We're looking into this and we will fix the issue as soon as possible.

      Spark app/BIAS software users might not be able to

      1. login to ToneCloud to activate your licenses and download presets
      2. download softwares from the download page for now.
      3. login to checkout on our website currently, please use Guest checkout as a workaround for the time being

      We are sorry for any inconvenience caused.

      Thank you for your understanding

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