Spark Login Problem Today?
Scott Hozie last edited by
Trying to login today and it is not working. Getting: "JSON could not be serialized because of error: The data couldn't be read because it isn't in the correct format". I'm getting this while trying to login in. If i try "forgot my password" it also errors out after clicking send link.
I also tried to create a new account with my second email address and that process also fails with the first message above referencing the JSON.
Ive tried from both my ios phone and my android tablet..same result. I also tried deleting and reinstalling..again same result.
baxou22 last edited by
@scott-hozie yeah sure it's a mess !!!!!!!
We're having a server issue right now,
We're looking into this and we will fix the issue as soon as possible.
Spark app/BIAS software users might not be able to login to ToneCloud for the time being, we are sorry for any inconvenience caused.
Thank you for your understanding