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    Unable to Authenticate OR re-download the software

    Desktop guitar software
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    • greatjoshofegypt
      greatjoshofegypt last edited by

      I can log into the website with no issue but the standalone software and plugins will not authenticate. I uninstalled, cleaned out all the folders etc and tried to re-download, however there is nothing on the download page. Very frustrating these digital rights issues always happening with these products. This is BIAS FX and BIAS Amp.

      senseless80 micheleharris725 2 Replies Last reply Reply Quote 0
      • senseless80
        senseless80 @greatjoshofegypt last edited by

        @greatjoshofegypt same here! I contacted support, they said they are having problems and that they will answer within 24-48 hours!

        1 Reply Last reply Reply Quote 0
        • Fredrik Harry Calonne
          Fredrik Harry Calonne last edited by

          Same here, only runs in demo and says i got no license

          1 Reply Last reply Reply Quote 0
          • A Former User
            A Former User last edited by

            The server issues were posted in this thread:
            https://forum.positivegrid.com/topic/5505/2021-03-21-announcement-server-issue

            1 Reply Last reply Reply Quote 0
            • micheleharris725
              micheleharris725 @greatjoshofegypt last edited by

              It was very well authored and easy to understand. Unlike additional blogs I have read which are really not that good. I also found your posts very interesting.

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