Spark plays music wired input does not work
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I have had my Spark since last summer love the amp about 3 weeks ago turned it on static is all I got updated all software did the factory reset contacted the zen desk smoothed me over with the usual scripted answers after about 3 more conversations said that they were going to send me a grounded supply said it should be here by now still waiting ordered the one recommended from Amazon got it Thursday still Static Bluetooth was working and recognized the amp still nothing plugged in different guitars one with active EMG pickups made an echo sound when plugged in and could hear very weakly the guitar through the static tried working with the noise gate stopped the static still no signal from the guitar Spark audio for music finally started working volume was strong had to turn amp gain and output way down to stop static tried different amp settings still nothing but static disconnected Spark from the app Bluetooth was still working with the music portion of the app even after ejecting Spark any fix would be appreciated thanks
