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    Tone cloud problems

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    • geoff.bramshall
      geoff.bramshall last edited by

      Hi I’m have problems with the “Tone cloud” some of the amp programs (not all) come through as not being a constant sound, like when I play the strings the sound is either not there, as in not coming through the amp or it is broken up in bits of sound, bit like a loose or bad connection, I’ve checked my internet connection and that’s fine, checked all cables and connectors, also used iPhone and iPad and the same happens, strange that the rest of the pre-set amps sounds or fine on problem.

      Cheers
      Geoff

      fint 1 Reply Last reply Reply Quote 0
      • fint
        fint @geoff.bramshall last edited by

        @geoff-bramshall Oof

        That sounds like a potential hardware issue. Did you update the firmware of the amp? If your amp is running the current firmware, I would open a request with Positive Grid, otherwise update the firmware.

        1 Reply Last reply Reply Quote 0
        • de_cunny
          de_cunny last edited by

          Turn off the noisegate.

          dhbailey 1 Reply Last reply Reply Quote 1
          • dhbailey
            dhbailey @de_cunny last edited by

            @de_cunny Or leave the noisegate on but turn the left knob all the way down and turn the right knob about midway or even higher.

            1 Reply Last reply Reply Quote 0
            • samueleonline
              samueleonline last edited by

              yes indeed
              however, he can only do it if he saves them locally, unfortunately, it is not possible to change it when previewing in the cloud

              1 Reply Last reply Reply Quote 0
              • de_cunny
                de_cunny last edited by

                You're all right gentlemen

                1 Reply Last reply Reply Quote 0
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