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    License issue (All Access Bundle) + transferring presets from Bias FX iPad to Bias FX 2 Mac

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    • laszlo_vajner
      laszlo_vajner last edited by laszlo_vajner

      Hey BIAS fans,

      I've just bought Bias FX All Access Bundle, so the Bias FX 2 for Mac and Bias FX for iPad. On my Mac everything's fine but I cannot access all of the effects and others on my iPad + I see in the options that I've got the Essential license. I've already deleted and re-downloaded the app and logged out/in. How to validate my purchase on the iPad?

      I already owned the Bias FX Essential on iPad before and I've got a couple of user presets there. I want to transfer those presets to my Mac from my iPad.

      What I tried so far:

      1. Dropbox sync and copy the presets - I don't know where to copy the user bank on the Mac. Cannot find the preset folder in the positive grid folder.
      2. /a Uploaded to Tonecloud on my iPad but I cannot see my uploaded presets where I can download presets from the cloud (from others) on my Mac
      3. /b I cannot find the presets on my Mac when I choose my profile and look for uploaded presets

      Can someone advice me how to solve this?

      Thanks!
      Laci

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      • pcolson
        pcolson last edited by

        If you haven’t tried it already, there should be a retort purchases button at the bottom of the App Store menu (or at least somewhere in the app, I can’t really remember the exact placement in this app). That should get them back.

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