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    Sudden silence while playing?

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    • rb 0
      rb 0 last edited by

      Twice when I've been practicing with the Spark I'll switch presets on the app and it goes silent. If I turn it off and then on again it works perfectly.

      Has anyone else had this issue?

      alexcarvalhomyself 1 Reply Last reply Reply Quote 1
      • alexcarvalhomyself
        alexcarvalhomyself @rb 0 last edited by

        @rb-0 I think that's because of the new update because more people are having that problem just after the new update, hopefully they'll fix it soon

        1 Reply Last reply Reply Quote 0
        • velluzzin
          velluzzin last edited by

          Yes! I was wondering what the deal was. It also happens to me when I turn my guitar volume up or down. I'm sorta loosing my patience with it, and getting ready to return it.

          1 Reply Last reply Reply Quote 0
          • benoit_mich
            benoit_mich last edited by

            Yes, I have the same issue !

            On both my S6 Lite Tablet and S9 Phone , when a switch several preset in a row, my Spark 'hang' : no sound, no reaction when I press the hardware preset buttons, even the 'blinking light' cease to blink (they remain fixed) ...

            I already contacted support for this, but after having:

            • 'Forget' bluetooth connections on my android devices
            • Reset the Spark
            • Uninstalled / Clean cache / fresh Reinstall of latest android app version (the one with landscape orientation on tablet)
            • Reconnect bluetooth

            The issue is still there...

            It always happens when i switch from one preset to another, from ToneCloud or 'local' app preset... It happens at least once in each of my practice session (+-1h) , yesterday it happended twice ... :/

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