Bias fx 2 elite edition shows as standard edition

  • I've purchased the Bias FX 2 Elite edition on Black Friday. I've download the bias fx desktop app and went looking through some amps noticing a lot of them had a lock sign on them. When I clicked on one of the locked amps the app showed a message saying that I need to upgrade my software to premium to unlock this amp, which makes no sense since I bought the elite edition.
    I've tried to make a contact request but there was no option to ask for help about computer software.
    If anyone knows anything that'll might help plz comment.

  • Have you logged into your account via the Settings top right corner. Just checking.