can't see FX elite extra pedals/amps

[ian_mirandah]

Hi guys,

I can't seem to find the extra pedals and amps that come with Bias FX Elite. Particularly the expansion packs.

It says I am logged in to an Elite Tier on tonecloud / standalone app etc. But I can only see the 3 basic noise gates. Elite has some other fancy ones.

https://help.positivegrid.com/hc/en-us/articles/207419863-Where-is-My-Expansion-Pack-

kind regards,
ian

[gamerplay619]

Have you tried factory reset in the fx2 home screen
And logging back in and out.