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    Same problem, worked for weeks but now always video not available

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    • haraldvt
      haraldvt last edited by

      Re: This video is unavailable SPARK app error message
      Same problem, worked for weeks but now always video not available, on my Android there is no problem, so it seems to be only a bug in the iOS app

      1 Reply Last reply Reply Quote 0
      • dodiorne
        dodiorne last edited by

        I'm getting the same thing. can't use the app to play along to music content from the internet.

        1 Reply Last reply Reply Quote 0
        • cmcwillieb
          cmcwillieb last edited by

          I started experiencing issues loading backing tracks on my Android tablet where the track/video wouldn't load as well. Finally did a complete shut down of my tablet to ensure the cache was clear, then restarted and the problem seems to have gone away. Not using IOS so.....

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          • falconersea
            falconersea last edited by

            Same thing, cannot use 95% of the content ?

            Anyone know the fix ?

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            • falconersea
              falconersea last edited by

              Myself and my guitar teacher uses this, i think the last week has been a complete shutdown

              dhbailey 1 Reply Last reply Reply Quote 0
              • dhbailey
                dhbailey @falconersea last edited by

                @falconersea In a different thread on the same issue, PG's Mike has responded that they know about the issue and will be issuing an update to the app "this week."

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                • jfrancis464
                  jfrancis464 last edited by

                  I solved the problem by deleting the app from my iPhone XR and the reinstalling it. After signing in it fired right up. Good luck! 😁

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